Our Guarantee

We expect our customers to be satisfied with our products and services. Your complete satisfaction is important to us. If you are not satisfied or need any help regarding to our products, the first thing that we invite you to do is to contact us via email (service@Giantexer.com). We are glad to spend that time solving your problems.

We offer a 30-day return guarantee:

Giantex has built our reputation by offering customers the best products and the cheapest prices. Every purchase you make is 100% guaranteed. You may return most new, unopened items sold and fulfilled by Amazon

within 30 days of delivery for a full refund. During the holidays, items shipped by us between November 1st and December 31st can be returned until January 31st. Usually you can get you refund in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

Learn more about Return Policy please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly as we can. We want you to be our lifelong customer.

We guarantee you a quick response:

We understand our customers want to hear from us as soon as possible. You don't want to wait for days for our responses. Our customer service team pledges to you that we answer your inquiries quickly within one working day, not later than two working days. You'll be pleased with our rapid response.

We guarantee your privacy will be respected:

We will not distribute your email address, receipt information or any other personal information to others. We will never discuss your personal situation with anyone else. We want to earn your trust. We will always treat you with respect and we value your privacy. If you want to know more about how we use your information, please refer to our Privacy Policy.

[profiler]
Memory usage: real: 24117248, emalloc: 23819736,22.72M
Code ProfilerTimeCntEmallocRealMem
mage0.7526100
mage::app::init::system_config0.0017180,896262,144
CORE::create_object_of::Mage_Core_Model_Cache0.00611530,008786,432
config/load-modules0.1899126,9840
config/load-modules-declaration0.03201157,4320
mage::app::init::apply_db_schema_updates0.052513,839,0643,670,016
DISPATCH EVENT:resource_get_tablename0.0003323,9680
config/load-db0.08661117,264786,432
mage::app::init::stores0.011711,275,472786,432
mage::app::init_front_controller0.00521390,808524,288
mage::app::init_front_controller::collect_routers0.00321226,016262,144
DISPATCH EVENT:controller_front_init_routers0.00151145,048262,144
OBSERVER: cms0.0003121,176262,144
OBSERVER: mstcore0.0003126,3040
OBSERVER: landingpage0.0004124,8400
CORE::create_object_of::Mage_Core_Model_Url_Rewrite_Request0.00091101,8560
mage::dispatch::db_url_rewrite0.0015156,8800
mage::dispatch::routers_match0.3589100
mage::dispatch::controller::action::predispatch0.096813,487,5523,407,872
CORE::create_object_of::Mage_Core_Model_Layout0.00181105,8400
CORE::create_object_of::Mage_Core_Model_Session0.0014158,6960
mage::dispatch::controller::action::predispatch::load_area::frontend::design0.00321286,2640
mage::dispatch::controller::action::predispatch::load_area::frontend::translate0.05451275,544786,432
Mage_Core_Model_Design_Package::getFilename0.00836874,7120
DISPATCH EVENT:controller_action_predispatch0.031912,332,9761,572,864
OBSERVER: xmlconnect0.00271353,7280
CORE::create_object_of::Mage_XmlConnect_Model_Observer0.00221314,3840
OBSERVER: aw_points_global_controller_predispatch0.00541754,280524,288
OBSERVER: pslogin_observer0.00161162,728262,144
OBSERVER: log0.01491279,088262,144
CORE::create_object_of::Mage_Log_Model_Visitor0.0007155,6160
OBSERVER: pagecache0.0008138,9360
OBSERVER: persistent0.00284335,808262,144
OBSERVER: persistent_session0.0005144,4560
OBSERVER: persistent_quote0.00151193,824262,144
CORE::create_object_of::Mage_Customer_Model_Session0.0008197,424262,144
OBSERVER: aw_points_front_controller_predispatch0.0009186,7280
OBSERVER: hooya_core_controller_action_predispatch0.0006156,6880
mage::dispatch::controller::action::cms_page_view0.2562100
DISPATCH EVENT:controller_action_layout_load_before0.0007151,7120
OBSERVER: customer_is_logged_in_observer0.0005147,3840
mage::dispatch::controller::action::cms_page_view::layout_load0.10311144,288262,144
layout/package_update: default0.0947184,536262,144
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OBSERVER: aw_onestepcheckout_core_layout_update_updates_get_after0.0010152,4640
layout/db_update: default0.1573100
layout/db_update: cms_page0.1551100
layout/db_update: STORE_default0.1540100
layout/db_update: THEME_frontend_default_custom0.1530100
layout/db_update: cms_page_view0.1520100
layout/db_update: page_help_columns0.1510100
layout/db_update: customer_logged_out0.1498100
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DISPATCH EVENT:core_block_abstract_prepare_layout_after0.0004653,6240
DISPATCH EVENT:core_layout_block_create_after0.0029656,6880
OBSERVER: aw_onestepcheckout_core_layout_block_create_after0.0009659,6080
BLOCK: root0.0014195,752262,144
BLOCK: head0.00111151,2800
BLOCK ACTION: head -> addItem0.0001917,4160
BLOCK ACTION: head -> addCss0.00032641,8960
BLOCK ACTION: head -> addJs0.00011422,3920
BLOCK: js_cookies0.0006174,376262,144
BLOCK: after_body_start0.00071126,9600
BLOCK: global_notices0.0005171,7040
BLOCK: header0.00081159,184262,144
BLOCK: top.links0.00091101,5680
BLOCK: store_language0.0007195,312262,144
BLOCK: catalog.topnav0.00171202,760262,144
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BLOCK: welcome0.00071146,1680
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BLOCK: bannerslider0.00131184,008262,144
BLOCK: homemenu0.0010187,6240
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BLOCK: footer0.00081118,280262,144
BLOCK: global_cookie_notice0.0006173,2080
BLOCK: core_profiler0.0006172,5040
BLOCK ACTION: top.links -> addLink0.0012268,080262,144
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BLOCK: cms_footer_links0.0006165,8400
BLOCK: catalog.compare.sidebar0.00181346,848262,144
BLOCK ACTION: footer_links -> addLink0.00425275,528262,144
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BLOCK: return_link0.00111157,368262,144
BLOCK: checkout_cart_link0.0006180,6400
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CORE::create_object_of::Mage_Customer_Model_Resource_Customer0.00291234,880262,144
EAV: Mage_Eav_Model_Config::getEntityType0.00181118,4000
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BLOCK: cms_page0.00181103,960262,144
BLOCK: sale.reorder.sidebar0.0008193,8720
mage::dispatch::controller::action::cms_page_view::layout_render0.0722100
DISPATCH EVENT:core_block_abstract_to_html_before0.0001161,5120
frontend/default/custom/template/page/help.phtml0.06951915,5841,048,576
frontend/default/custom/template/page/html/head.phtml0.05141503,544524,288
Mage_Core_Model_Design_Package::getSkinUrl0.02614448,9280
DISPATCH EVENT:core_block_abstract_to_html_after0.0002151,2080
frontend/default/custom/template/directory/js/optional_zip_countries.phtml0.00141104,3680
frontend/default/custom/template/page/html/header.phtml0.0024167,760262,144
CORE::create_object_of::Mage_Widget_Model_Template_Filter0.0006197,0480
frontend/default/custom/template/page/html/footer.phtml0.003518,1680